Privacy Policy MENU – ORDER AI
At MENU – ORDER AI, privacy and trust are the most crucial components of our business relationship. We outline in this document what information we collect, how we use and protect, and what methods are in place to keep your information safe while using our app and services.
Information We Collect
We collect the following types of information:
Account Information:
your name, your email, and your dietary preferences for the signup, or subscription to our updates.
App Engagement Information:
Search queries, and views of system menu items, and location data (only with your consent).
Device Information:
Information about your device, including device type, operating system, unique identifiers, and usage of the app would also be captured.
Location:
We collect coarse location data, which is used for app functionality. Location data is only collected with your consent.
Identifiers:
We collect User ID and Device ID, which are used for app functionality and are linked to the user’s identity.
Usage Data:
We collect product interaction data, which is used for app functionality, analytics, and product personalization.
Diagnostics:
We collect crash data and performance data, which are used for app functionality and tracking purposes to help us improve the app’s stability and performance.
Analytics, Aggregated Data, and Data Sharing
When users interact with MENU ORDER AI, we collect certain anonymous usage information, such as:
We use this information to:
- Operate, maintain, and improve the app
- Understand trends in dining behavior
- Enhance product functionality and personalization
Aggregated and De-Identified Data
We may combine usage data from many users and convert it into aggregated, de-identified datasets. Aggregated data does not identify individual users and cannot reasonably be linked back to any person.
Data We May Share or Sell
We may share or sell aggregated, anonymous usage data — such as search patterns, menu interaction trends, and general dining insights — with trusted partners, including restaurants, health organizations, and analytics partners. This data is never linked to a user’s identity, and we do not sell personal information or identifiers.
Questions
Users can contact us at orderappai@gmail.com for any questions about data use.
- Search terms and filters used (e.g., High-protein or GLP-1 friendly searches)
- Menus and menu items viewed
- Screens visited in the app
- General feature interactions and performance data
How Information is Used
To tailor experiences that are concentrated and productive, we utilize your details to:
- Suggest specific restaurants and menu choices based on your preferences.
- Update you on developments regarding our app and its features, including applicable deals.
- Make improvements to our app usability and your overall experience.
- Identify trends and your usage patterns to improve our offerings.
- Respond to your account or service-related communications.
Sharing Information
Your privacy is paramount, and we will never sell or rent your personal information. Information may be shared:
- With your direct authorization
- To fulfill applicable regulations or legal subpoenas
- For the protection of MENU – ORDER AI or to circumvent fraud
- With our service partners, who assist us and are strictly bound by confidentiality
How Data is Protected
The standard industry practices employed to protect your information include:
- Encryption of sensitive, stored or transmitted, and data in use
- Secure storage, backup, and access control
- Routine system audits and updates to maintain safeguards
Your Rights
You can exercise the following rights regarding your data:
- Review it
- Make corrections or updates
- Have your data erased by deleting your account
- Unsubscribe from marketing contact
- Obtain your data in a portable format
Cookies and Similar Tracking Technology
Improving your experience means understanding how you use our service and tailoring content for you, and for this purpose, we use cookies and similar technology. Cookies are small files saved in your computer, tracked, and saved to your browser.
Third-Party Services
MENU – ORDER AI may collaborate with third-party services like restaurant APIs, payment gateways, and analytics services. These services have their own privacy policies, which we encourage you to review.
Children’s Privacy
Our app is intended for, and marketed to, users 13 and older. We do not capture data from users under 13. If we do, we will remove that data/documents immediately.
Policy Changes
As our app develops, we might have to update this policy. Such changes will be effective once posted. We therefore suggest you periodically check this page.
Contact Us
If you have any questions contact us at any time.
Email: privacy@orderappai.com
Address: MENU – ORDER AI Privacy Team
Note: OrderApp AI (website) and Menu Order AI (mobile application) are owned and operated by Order AI LLC, the official legal entity registered in the United States.