Requirements and Standards - MENU-ORDER AI
Last Updated: January 10, 2026
MENU-ORDER AI maintains high standards for service quality, technical requirements, and compliance. This document outlines the requirements and standards that govern our platform and services.
Technical Requirements
To use MENU-ORDER AI effectively, your device and system should meet the following requirements:
Mobile Devices: iOS 13.0 or later, Android 8.0 or later, with active internet connection and GPS capabilities (for location-based features).
Web Browser: Modern browsers including Chrome, Safari, Firefox, or Edge with JavaScript enabled.
Internet Connection: Stable internet connection (minimum 3G) for optimal performance.
Service Standards
We are committed to maintaining the following service standards:
- 99.9% uptime availability
- Response time of less than 2 seconds for menu searches
- Accurate nutritional information within 24 hours of updates
- 24/7 customer support availability
- Regular security updates and patches
Compliance Requirements
MENU-ORDER AI complies with applicable regulations and standards:
- GDPR compliance for European users
- CCPA compliance for California residents
- HIPAA considerations for health-related data
- PCI-DSS compliance for payment processing
- Accessibility standards (WCAG 2.1 Level AA)
Quality Assurance
Our quality assurance processes ensure:
- Regular testing of all features and updates
- Continuous monitoring of system performance
- User feedback integration and response
- Regular audits of data accuracy
- Security vulnerability assessments
Restaurant Partner Standards
Restaurants partnering with MENU-ORDER AI must meet:
- Valid business licenses and permits
- Food safety certifications
- Accurate menu and pricing information
- Timely updates to menu changes
- Compliance with local health regulations
Contact Us
For questions about our requirements and standards, please contact us:
Email: melissa@orderappai.com
Note: Menu-Order AI (website and mobile application(iOS and Android)) are owned and operated by Order AI LLC, the official legal entity registered in the United States.
Frequently asked questions
Simple answers to clarify all of your doubts.
What does “GLP-1 friendly” mean here?
It means options more aligned with common GLP-1 dining goals (e.g., higher protein, simpler preparations, lighter choices). Your preferences drive what you see.
Do I need to count calories or track macros?
No. If you want to, you can—but the main value is making a better decision quickly.
Is it free?
Yes, free to download. Premium features are available via subscription.
What devices are supported?
Compatible with Android and iOS/iPadOS platforms.
